The word shopping
brings thoughts of immediate excitement to most people. But if you
combine the word shopping with insurance as in "shopping for
automobile insurance" it produces the opposite result. The thought
of shopping for automobile insurance makes the eyes glaze over and the
heart rate drop to the pace of a slumbering couch potato.
Couch potato? Indeed. D heller, a consumer
advocate at The Foundation for Taxpayer & Consumer Rights (a
California-based consumer advocacy group) and a recognized automobile
insurance issues specialist, told us that too often "people purchase
car insurance by calling the number on the tv."
But wait, this is important stuff! You want to
be adequately covered if you get in an fortuity. And you certainly
don't want to pay more for automobile insurance than you have to.
Maybe waiting for a solution to be beamed into your living room is not
the greatest idea.
How can you stay alert while searching through
this cloudy subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his insurance information into a comparative auto
insurance service. The quotes (for very basic coverage on two old car)
ranged from $1,006 to $1,807 a difference of $801 a year. If you're
currently dumping thousands into your insurance companies coffers
because of a couple of tickets, an accident, or a questionable credit
score, shopping your policy against others may be well worth the
effort.
Look at it this way you can convert the money
you save into buying of something you've lusted after for a long time.
Hold that goal in your mind. Now, let's begin.
Before you can shop for something, you have to
decide what you need. The first step in finding the right car
insurance for you is to figure out the amount of coverage you need.
This varies from state to state. So take a moment to find out what
coverage is required where you live. Make a list of the different
types of coverage and then return for the next step. (You will find a
list of each state's requirements and an explanation of the various
types of vehicle insurance in "How Much car insurance Do You Really
Need?". Also, check out "Little-Known But Important car insurance
Issues" as it has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what if anything you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
auto insurance companies love these people. That's because auto
insurance organizations know what your chances are of being killed or
maimed, and how likely it is for your vehicle to be damaged or stolen.
The information the car insurance organizations has collected over
previous decades is crunched into "actuarial tables" that give
automobile insurance adjustors a quick look at the probability of just
about any occurrence.
It is important to keep in mind that the basis
of car insurance is a difference of opinion between you (the insured)
and them (the auto insurance firms). You believe you will, at some
point, probably get in an chance event. The car insurance company
believes you probably won't. And the vehicle insurance chance event,
is willing to take your money to prove you wrong.
So how much auto insurance should you buy beyond
your state's minimums?
"Look at your personal financial situation,"
Dennis, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
and that is all auto insurance is doing get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an car crash in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis noted that his general recommendation for
liability limits are $50,000 bodily injury liability for one person
injured in an fortuity, $100,000 for all people injured in an car
crash and $25,000 property damage liability (that is, 50/100/25) given
that half of the vehicles on the road are worth more than $20,000.
Here again, though, let your financial situation be your guide. If you
have no assets, don't buy excess coverage.
Another issue D howard mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
car crash.
Your driving habits may also be a condition. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the service [of collision and comprehensive coverage]," D
howard, said. "If your automobile is older, if you have a good driving
record and if there is a low likelihood that it would be totaled in an
fortuity, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article this has been the
most stolen automobile in the nation for several years (it's often
stolen for parts). But we would expect that most of them on the road
have well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having vehicle insurance doesn't protect you from
absolutely anything bad that might happen. First, the insurance
organizations needs to back up the claims that they make in the fine
details of the contract. TV ads show folksy adjustors at the scenes of
natural disasters passing out claims checks like coupons for cocktail
wieners at a supermarket. But, in case you haven't noticed, real life
is a bit different from TV ads. If you have an car crash, your
automobile insurance organizations will take a close look at your
claim before mailing you a check. And the check may be written for an
amount much smaller than you had hoped. For this reason, you should be
intimately familiar with the terms of your policy and call the
companies with any questions you might have.
Now that you have made several practical and
philosophical decisions, it's time to start shopping. Begin by setting
aside about an hour for this task. Bring all your records your
current vehicle insurance policy, your driver license number and your
vehicle registration. Drink plenty of coffee. Have a phone at your
elbow. And, of course, power up your computer.
Begin with the web based services. If you go to
InsWeb.com or other auto insurance quote sites, you can type in your
information and get a list of comparative price quotes. The form takes
about 15 minutes to complete. If this bores you, just remind yourself
that you are saving money and you can use that money to buy something
nice for yourself. If the entire shopping process takes you two hours
to complete, and you save $800, you're effectively earning $400 an
hour.
A few things to keep in mind: (1) When you use
quote services, you may not get instant vehicle insurance price
quotes. Some companies may contact you later by e-mail, and some that
are not "direct providers" may put you in touch with a local agent,
who will then calculate a quote for you. (A "direct provider," like
Geico, sells an auto insurance policy to you directly; other firms
like State Farm sell automobile insurance through local agents. We'll
discuss the pros and cons of each later.) (2) It's not easy to get
quotes from these sites in all states if you live in New Jersey, for
instance, you'll probably find it faster to pick up the phone, since
most insurers currently don't provide online price quotes for this
state.
You can also try getting insurance quotes from
some of the insurance organizations listed on the Edmunds.com Web site
Esurance, Geico, or Progressive. The forms will take about 10
minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching
organizations, make notes in a separate computer file or on a piece of
paper divided into categories. This will keep you from duplicating
your efforts. When you visit the different online insurance sites you
should take note of several things:
An 800 number to call for questions you
can't get answered online
The insurance organizations payment
policy (When is your payment due? What happens if you're late in
making a payment?)
Discounts offered by the insurance
companies that pertain to you
The automobile insurance organizations
consumer complaint ratio from your state's department of automobile
insurance Web site (more on this below)
The automobile insurance companies A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those firms you haven't been able to get
an online price quote from should be contacted. Surprisingly, doing
this process verbally can actually go faster than the online
counterpart, providing you have all the information regarding your
driver license and vehicle registration close at hand. When you get a
price quote, be sure to confirm the price. Also, ask them to fax or
e-mail the quote to you as a record.
While talking to the automobile insurance firms
telephone salespeople, make sure you explore all options relating to
discounts. car insurance companies give discounts for a good driving
record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on auto insurance."
Always bear in mind that your mission isn't just
to buy the cheapest vehicle insurance out there; it is to buy the
cheapest car insurance and still receive adequate coverage and
service. "You don't want to pay to get a great deal on auto insurance
and then not get your car repaired after an car crash," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the insurance
organizations based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a firms is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the firms deal with
you when you file a claim? Will you be paid the full amount to which
you are entitled? And will you be paid promptly?